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GorgiasIncident detail
Delay in processing of instagram and facebook messages, comments and other events
Resolved incidentMajor
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Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating this issue.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The Facebook and instagram comments, feed, etc are now syncing fine but DMs are still delayed for both facebook messenger and instagram. We're working on the fix.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
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