Provider
GorgiasIncident detail
Degraded Voice performance
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
We’re experiencing issues with incoming and outgoing calls. Calls may fail to connect to agents, and outgoing calls may show an error. We’ve identified the cause and are deploying a fix.
Monitoring
A fix has been deployed and calls and SMS are recovering. We’re monitoring the results.
Resolved
This incident has been resolved.
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