Skip to content
OutageDeck

Incident detail

Service Degradation - Tigo Panama

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time emnify breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow emnify alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating reports of service degradation impacting 2G connectivity on the Tigo Panama network.

    Further updates will be provided as more information becomes available.

  2. Identified

    We have contacted Tigo Panama regarding the ongoing 2G service degradation and are currently awaiting their response.

    In the meantime, please note:

    -3G and 4G services with Tigo Panama remain available and are operating normally

    -Alternative mobile networks in Panama are also available for connectivity fallback

    Our team continues to monitor the situation closely and will provide further updates as soon as we receive additional information from the operator.

  3. Resolved

    Tigo Panama has confirmed that their 2G service has been permanently sunsetted. As a result, 2G connectivity is no longer available on the Tigo Panama network.

    -Other radio access types with Tigo Panama remain available and are operating normally

    -2G service is still available in Panama through alternative mobile network

    If you have any questions, please contact our Customer Support team.