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SMS Service Interruption - Brazil

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Dear emnify Customers,

    We are currently investigating an issue with SMS services in Brazil. As a result, P2P SMS-MT messages sent via the API and via the SMS console in the portal will be impacted.

    Further updates will follow shortly. We apologize for the inconvenience.

    Kind Regards,

    emnify Support Team

  2. Monitoring

    We have deployed a fix, and we are starting to see that some SMS messages that were in the queue are now being delivered.

    We will closely monitor the situation.

  3. Resolved

    The incident has been resolved.

    In case you are still having issues, please reach out to our Support Team via the help center.

    Kind regards,

    emnify Support Team

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