{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T11:24:39.185Z"
  },
  "data": {
    "id": "incident_statuspage_emnify_9c758lxv5zgj",
    "slug": "emnify-service-degradation-tigo-panama-2026-02-04",
    "title": "Service Degradation - Tigo Panama",
    "summary": "Service Degradation - Tigo Panama",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-04T20:56:08.057+00:00",
    "updatedAt": "2026-02-04T21:33:28.184+00:00",
    "resolvedAt": "2026-02-04T21:33:28.165+00:00",
    "provider": {
      "slug": "emnify",
      "name": "emnify"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/emnify-service-degradation-tigo-panama-2026-02-04",
      "api": "/api/v1/incidents/emnify-service-degradation-tigo-panama-2026-02-04",
      "providerHtml": "/providers/emnify"
    },
    "impactSummary": "emnify reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_emnify_status",
      "kind": "official_api",
      "name": "emnify Status",
      "checkedAt": "2026-07-19T11:20:44.353+00:00",
      "officialUrl": "https://status.emnify.com",
      "statusPageUrl": "https://status.emnify.com"
    },
    "updates": [
      {
        "id": "update_statuspage_emnify_9c758lxv5zgj_r4dl48n8byx0",
        "status": "investigating",
        "body": "We are currently investigating reports of service degradation impacting 2G connectivity on the Tigo Panama network. \n\nFurther updates will be provided as more information becomes available.",
        "createdAt": "2026-02-04T20:56:08.15+00:00"
      },
      {
        "id": "update_statuspage_emnify_9c758lxv5zgj_slg01j31qrdn",
        "status": "identified",
        "body": "We have contacted Tigo Panama regarding the ongoing 2G service degradation and are currently awaiting their response.\n\nIn the meantime, please note:\n-3G and 4G services with Tigo Panama remain available and are operating normally\n-Alternative mobile networks in Panama are also available for connectivity fallback\n\nOur team continues to monitor the situation closely and will provide further updates as soon as we receive additional information from the operator.",
        "createdAt": "2026-02-04T21:13:01.526+00:00"
      },
      {
        "id": "update_statuspage_emnify_9c758lxv5zgj_68b4h27ptjxt",
        "status": "resolved",
        "body": "Tigo Panama has confirmed that their 2G service has been permanently sunsetted. As a result, 2G connectivity is no longer available on the Tigo Panama network.\n\n-Other radio access types with Tigo Panama remain available and are operating normally\n-2G service is still available in Panama through alternative mobile network\n\nIf you have any questions, please contact our Customer Support team.",
        "createdAt": "2026-02-04T21:33:28.165+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}