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Incident detail

CLM workflow update salesforce step latency (Incident 5893)

Active incidentMinor1 affected service

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Started

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating the issue. Customers may encounter latency in the update salesforce step of CLM workflows.

  2. Identified

    Support times have identified the root cause of the latency and are continuing to troubleshoot in order to mitigate impact for affected users.

  3. Identified

    A fix was implemented and we are monitoring to ensure stability. Impact to customers is now mitigated.

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