Skip to content
OutageDeck

Incident detail

Microsoft outage is causing delays for emails sent to Microsoft-hosted domains (Incident 6228)

Active incidentMajor1 affected service

Timeline window

Started

Get alerted the next time Docusign breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Docusign alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified that the issue is due to a service degradation occurring with Microsoft 365 services. This outage is causing delays for emails sent to Microsoft-hosted domains. We are monitoring their recovery efforts and will provide updates when received.

    Status updates direct from Microsoft are available here:

    https://status.cloud.microsoft/

  2. Monitoring

    Microsoft continues to troubleshoot a service degradation occurring with Microsoft 365 services. This outage is causing delays for emails sent to Microsoft-hosted domains. We are monitoring their recovery efforts and are seeing signs of improvement with sending service delays. We will provide updates when significant changes in status occur from Microsoft.

    Status updates direct from Microsoft are available here:

    https://status.cloud.microsoft/

Keep exploring

More from Docusign

Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.

← Older incident

Maintenance for CLM customers on November 20, 2026 at 03:00 UTC (Maint 6218)

All Docusign incidentsDocusign live status