Skip to content
OutageDeck

Incident detail

Users in some countries may experience issues trying to access Canva

Resolved incidentMajor

Timeline window

to

Outage alerts

Get alerted the next time Canva breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Canva alerts work

Timeline

Incident updates

Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

  2. Identified

    Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

  3. Identified

    Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

  4. Monitoring

    A fix has been implemented and we are currently monitoring for any further issues.

  5. Resolved

    This incident has been resolved.

Keep exploring

More from Canva

Neighboring incidents on Canva's timeline and the rest of their record on OutageDeck.

← Older incident

Some users may have issues accessing Canva

Newer incident →

Some users might experience errors when trying to access designs

All Canva incidentsCanva live status