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Incident detail

Users are having issues accessing designs

Resolved incidentMinor

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Timeline

Incident updates

Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Users are having issues accessing designs. Our engineers are urgently investigating the issue.

  2. Monitoring

    The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

  3. Resolved

    This incident is resolved. Thank you for patience and understanding.

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