Skip to content
OutageDeck

Incident detail

Users are having issues accessing designs

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Canva breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Canva alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Users are having issues accessing designs. Our engineers are urgently investigating the issue.

  2. Monitoring

    The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

  3. Resolved

    This incident is resolved. Thank you for patience and understanding.

Keep exploring

More from Canva

Neighboring incidents on Canva's timeline and the rest of their record on OutageDeck.

← Older incident

Users may experience issues opening new and existing designs

Newer incident →

Some users may have issues accessing Canva

All Canva incidentsCanva live status