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Some users may have issues accessing Canva

Resolved incidentMajor

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Timeline

Incident updates

Every update Canva posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. Identified

    We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status

  3. Monitoring

    We've seen recovery and are currently monitoring for any further issues.

  4. Monitoring

    We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.

  5. Resolved

    This incident has been resolved.

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