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Incident detail

SMS and MMS delivery issues

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    We are presently investigating an issue with SMS and MMS delivery with one of our carriers. Some customers may experience delivery delays or MMS messages not arriving.

  2. Monitoring

    We are no longer seeing SMS and MMS errors at this time but will continue to monitor the situation

  3. Resolved

    This incident has been resolved.