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Incident detail

Issues with phone calls impacting Mexico phone numbers

Resolved incidentMinor

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Timeline

Incident updates

Every update Aircall posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue with Mexico phone numbers.

  2. Monitoring

    The issue seems to be subscribed to a local carrier or local network and has returned to regular service.

    We continue to monitor the situation to ensure voice service remains stable.

  3. Resolved

    Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.

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