{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:53.149Z"
  },
  "data": {
    "id": "incident_statuspage_aircall_shljsjgtt8qy",
    "slug": "aircall-issues-with-phone-calls-impacting-mexico-phone-numbers-2026-05-28",
    "title": "Issues with phone calls impacting Mexico phone numbers",
    "summary": "Issues with phone calls impacting Mexico phone numbers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-28T19:22:48.725+00:00",
    "updatedAt": "2026-05-28T20:11:48.136+00:00",
    "resolvedAt": "2026-05-28T20:11:48.122+00:00",
    "provider": {
      "slug": "aircall",
      "name": "Aircall"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/aircall-issues-with-phone-calls-impacting-mexico-phone-numbers-2026-05-28",
      "api": "/api/v1/incidents/aircall-issues-with-phone-calls-impacting-mexico-phone-numbers-2026-05-28",
      "providerHtml": "/providers/aircall"
    },
    "impactSummary": "Aircall reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-20T13:05:03.211+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "updates": [
      {
        "id": "update_statuspage_aircall_shljsjgtt8qy_px279hfzp0qt",
        "status": "investigating",
        "body": "We are currently investigating an issue with Mexico phone numbers.",
        "createdAt": "2026-05-28T19:22:48.84+00:00"
      },
      {
        "id": "update_statuspage_aircall_shljsjgtt8qy_mwx4kvjl8bs3",
        "status": "monitoring",
        "body": "The issue seems to be subscribed to a local carrier or local network and has returned to regular service. \n\nWe continue to monitor the situation to ensure voice service remains stable.",
        "createdAt": "2026-05-28T19:40:41.946+00:00"
      },
      {
        "id": "update_statuspage_aircall_shljsjgtt8qy_hqfsbbx3y1q4",
        "status": "resolved",
        "body": "Voice service for Mexico phone numbers has been fully restored. The issue was isolated to a local carrier, which has since returned to normal operation.",
        "createdAt": "2026-05-28T20:11:48.122+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}