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Incident detail

SMS Delivery Delays in France and Spain

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating delays affecting SMS delivery in France. Messages may take longer than usual to be delivered. We are working to identify the cause and restore normal delivery times. Further updates will follow as we learn more.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate the issue. Further updates to follow as we learn more.

  4. Investigating

    We are continuing to investigate this issue.

    Some messages are not delivered for France and Spain numbers.

  5. Identified

    The issue has been identified and a fix is being implemented.

  6. Monitoring

    A fix has been implemented and we are monitoring the results.

  7. Resolved

    Messages are being processed normally now.