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Incident detail

Aircall Analytics Performance

Resolved incidentMajor

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Timeline

Incident updates

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  1. Identified

    We have identified an issue with Analytics performance, and we're implementing mitigation measures.

    During the mitigation attempt, Analytics data may be unavailable for a period of 15 minutes.

    Live Monitoring is not impacted. We will provide further updates as soon as possible.

  2. Monitoring

    We have completed the mitigation actions, and performance levels are now stable.

    We continue to actively monitor Analytics' performance.

    Further updates will be provided as soon as progress is made.

  3. Resolved

    Analytics' performance is fully stable and operating normally.