Provider
XeroIncident detail
Global: Xero - some customers would be experiencing errors when logging in.
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Monitoring
We're aware some customers would have experienced issues with accessing and using Xero from 1-1:10am UTC. Our team have implemented a fix and we're monitoring the results.
Resolved
Our team has resolved the issue impacting our customers experiencing errors in Xero. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity with one of our external providers and has restored service.
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← Older incident
Global: Resolved – Platform stable, Post Incident Summary to follow
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