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Incident detail

Global: Xero Mail - some customers may see bounced emails due to a third party issue

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    We're aware that customers attempting to send emails from Xero to Microsoft email inboxes (such as Outlook or hotmail) may be receiving bounced emails. This is due to the ongoing <a href="https://status.cloud.microsoft/">Microsoft outage</a> which we are monitoring. We recommend users send to alternative emails where possible.

  2. Monitoring

    Microsoft have reported that they’re seeing widespread recovery but intermittent issues still remain for some. You can read the full update on Microsoft's <a href="https://status.cloud.microsoft/">status page.</a>

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