{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:18.165Z"
  },
  "data": {
    "id": "incident_statuspage_xero_ydz0wyr2jd9p",
    "slug": "xero-global-xero-mail-some-customers-may-see-bounced-emails-due-to-a-third-2026-11-13-wyr2jd9p",
    "title": "Global: Xero Mail - some customers may see bounced emails due to a third party issue",
    "summary": "Global: Xero Mail - some customers may see bounced emails due to a third party issue",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-13T02:14:29.274+00:00",
    "updatedAt": "2026-11-13T15:14:24.768+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/xero-global-xero-mail-some-customers-may-see-bounced-emails-due-to-a-third-2026-11-13-wyr2jd9p",
      "api": "/api/v1/incidents/xero-global-xero-mail-some-customers-may-see-bounced-emails-due-to-a-third-2026-11-13-wyr2jd9p",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported this event with no impact level.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-11-14T06:00:14.05+00:00",
      "stale": false,
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_ydz0wyr2jd9p_mrv6r6y718rk",
        "status": "monitoring",
        "body": "We're aware that customers attempting to send emails from Xero to Microsoft email inboxes (such as Outlook or hotmail) may be receiving bounced emails. This is due to the ongoing <a href=\"https://status.cloud.microsoft/\">Microsoft outage</a> which we are monitoring. We recommend users send to alternative emails where possible.",
        "createdAt": "2026-11-13T02:14:29.436+00:00"
      },
      {
        "id": "update_statuspage_xero_ydz0wyr2jd9p_0xmwzjrbfbdv",
        "status": "monitoring",
        "body": "Microsoft have reported that they’re seeing widespread recovery but intermittent issues still remain for some. You can read the full update on Microsoft's <a href=\"https://status.cloud.microsoft/\">status page.</a>",
        "createdAt": "2026-11-13T15:14:24.766+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}