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Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

Resolved incidentMajor

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We have identified what is preventing our customers trying to access invoicing in Xero.

    This is our top priority and we will update you as soon as we can.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused.

    A product release caused invoicing to become unavailable.

    We learn from every incident and put measures in place to prevent issues from happening again.

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