Skip to content
OutageDeck

Incident detail

Global: Invoicing - some customers may be experiencing issues with accessing invoicing in Xero.

Resolved incidentMajor1 affected service

Timeline window

to

Get alerted the next time Xero breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Xero alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified what is preventing our customers trying to access invoicing in Xero.

    This is our top priority and we will update you as soon as we can.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting customers trying to access invoicing in Xero. We apologise for any inconvenience this has caused.

    A product release caused invoicing to become unavailable.

    We learn from every incident and put measures in place to prevent issues from happening again.

Keep exploring

More from Xero

Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.

← Older incident

Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero

Newer incident →

Global: Xero - Some customers would have experienced errors in Xero

All Xero incidentsXero live status