Skip to content
OutageDeck

Incident detail

Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Xero breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Xero alerts work

Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused.

    A product release caused this feature to become temporarily unavailable.

Keep exploring

More from Xero

Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.

← Older incident

NZ: Xero - some customers may have experienced issues accessing reporting and invoices in Xero.

Newer incident →

AU: Auto Super - Some customers are not receiving auto super approval codes via SMS

All Xero incidentsXero live status