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Incident detail

Stripe Support Systems issue

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.

  2. Resolved

    The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.

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