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Elevated declines on Mastercard

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We're currently investigating elevated error rates and response times affecting MasterCard payment processing.

  2. Monitoring

    As of 18:27 UTC, elevated Mastercard authorization errors have recovered. We're continuing to validate that this issue is fully resolved.

  3. Resolved

    From 16:50 to 18:27 UTC on October 15, 2026, Mastercard payment processing experienced elevated error rates and response times, resulting in increased authorization declines. Failures were highly concentrated in wallet and tokenized transactions. The issue is resolved.

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