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Incident detail

US Platform 1, US Platform 2, US Platform 3, EU Platform 2: Whitelabel Error Page appearing while accessing the Activity Logs in Admin Module [IM-12852]

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Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the "Activity Logs" section under the Admin module. Affected users may encounter a "Whitelabel Error Page" when attempting to view the Activity Logs.

    Further updates will be shared as they become available.

    The ticket reference for this incident is IM-12852.

  2. Identified

    The issue has been identified and our Engineering team is working on the fix.

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