Skip to content
OutageDeck

Incident detail

US Platform 1: Delay in Data Reflection in UI (IM-12844)

Active incidentMinor

Timeline window

Started

Get alerted the next time Qualys breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Qualys alerts work

Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on US Platform 1 that is causing an indexing delay. Users will notice that information will take longer than expected time to be visible within AssetView, VM Dashboard, and Cloud Agent UI, CSAM/GAV and Unified Dashboard, Customers may also see a drop in agent count. Further updates will be shared as they become available. The ticket reference for this incident is IM-12844

  2. Identified

    We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

Keep exploring

More from Qualys

Neighboring incidents on Qualys's timeline and the rest of their record on OutageDeck.

← Older incident

IN Platform 1: Login Redirection Issue (IM-12843)

All Qualys incidentsQualys live status