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Incident detail

IN Platform 1: Login Redirection Issue (IM-12843)

Resolved incidentMinor

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Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Operations is currently investigating an issue causing users to be redirected to login on IN Platform 1, this is observed in the UI and API for the following modules selected. Scans are not impacted at this time. Further updates will be shared as they become available. The ticket reference for this incident is IM-12843.

    Workaround:

    Successful login can be accessed by navigating to:

    https://qualysguard.qg1.apps.qualys.in/fo/tools/module_landing.php?module=prod_scans

  2. Identified

    The issue has been identified and a fix is being implemented. Additional modules were found to be impacted and added as a result (PM, UD).

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    This incident has been resolved.

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