{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-24T16:25:52.210Z"
  },
  "data": {
    "id": "incident_statuspage_qualys_w2hp416jndkx",
    "slug": "qualys-us-platform-1-us-platform-2-us-platform-3-eu-platform-2-whitelabel-2026-09-09-416jndkx",
    "title": "US Platform 1, US Platform 2, US Platform 3, EU Platform 2: Whitelabel Error Page appears while accessing the Admin Module and the associated tabs in the Admin Module [IM-12852]",
    "summary": "US Platform 1, US Platform 2, US Platform 3, EU Platform 2: Whitelabel Error Page appears while accessing the Admin Module and the associated tabs in the Admin Module [IM-12852]",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-09T10:55:44+00:00",
    "updatedAt": "2026-09-10T15:37:56.065+00:00",
    "resolvedAt": "2026-09-10T15:37:56.05+00:00",
    "provider": {
      "slug": "qualys",
      "name": "Qualys"
    },
    "affectedServices": [
      {
        "slug": "qualys-international-platforms",
        "name": "International platforms"
      },
      {
        "slug": "qualys-us-platforms",
        "name": "US platforms"
      }
    ],
    "links": {
      "html": "/incidents/qualys-us-platform-1-us-platform-2-us-platform-3-eu-platform-2-whitelabel-2026-09-09-416jndkx",
      "api": "/api/v1/incidents/qualys-us-platform-1-us-platform-2-us-platform-3-eu-platform-2-whitelabel-2026-09-09-416jndkx",
      "providerHtml": "/providers/qualys",
      "alerts": "https://outagedeck.com/account?stack=qualys&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Qualys reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_qualys_status",
      "kind": "official_api",
      "name": "Qualys Status",
      "checkedAt": "2026-10-24T16:20:12.087+00:00",
      "stale": false,
      "officialUrl": "https://status.qualys.com",
      "statusPageUrl": "https://status.qualys.com"
    },
    "updates": [
      {
        "id": "update_statuspage_qualys_w2hp416jndkx_n8x650nxq93g",
        "status": "investigating",
        "body": "Qualys Cloud Platform Operations is currently investigating an issue impacting users who are unable to access the Admin module. Affected users may encounter a \"Whitelabel Error Page\" when accessing the Admin Module and the associated tabs in the Admin Module.\n\nFurther updates will be shared as they become available. \n\nThe ticket reference for this incident is IM-12852.",
        "createdAt": "2026-09-09T10:55:44.995+00:00"
      },
      {
        "id": "update_statuspage_qualys_w2hp416jndkx_byvwsl62m3wd",
        "status": "identified",
        "body": "The issue has been identified and our Engineering team is working on the fix.",
        "createdAt": "2026-09-09T12:47:52.489+00:00"
      },
      {
        "id": "update_statuspage_qualys_w2hp416jndkx_wsdrkg8bmlxm",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-10T15:37:56.05+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}