Skip to content
OutageDeck

Incident detail

US Platform 1: High Lag on Data Sync Service [IM-12813]

Active incidentMinor

Timeline window

Started

Outage alerts

Get alerted the next time Qualys breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Qualys alerts work

Timeline

Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys US Platform 1. Some users may notice that VM and PC data is taking longer than expected to be visible within AV, AI New VM Dashboard, and Cloud Agent UI.

    Ticket reference for this activity is: IM-12813.

  2. Identified

    We have identified the underlying cause of the issue and are working to implement a mitigation. We will continue to provide updates on our progress.

Keep exploring

More from Qualys

Neighboring incidents on Qualys's timeline and the rest of their record on OutageDeck.

← Older incident

EU Platform 2: Delay in VM Scan Processing [IM-12811]

All Qualys incidentsQualys live status