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Incident detail

US Platform 3: Delay in Data Reflection in UI (IM-12795)

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Incident updates

Every update Qualys posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue on US Platform 3 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible within AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available. The ticket reference for this incident is IM-12795

  2. Investigating

    We are continuing to investigate the issue and are working to identify the underlying cause. We will provide additional updates as more information becomes available.

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