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Multiple Shared Platforms [US02, CA01, UK01, KSA01, EU01, EU03, and AU01]: Dashboard Recycle Bin Email Notification Issue (IM-12973)

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is currently investigating an issue where some users may receive emails related to their dashboards with the subject “Inactive Dashboards Moved to the Recycle Bin.”

    Further updates will be shared as they become available.

    The ticket reference for this incident is IM-12973.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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