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Incident detail

IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868]

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Qualys Cloud Platform Operations is actively investigating an issue causing intermittent login failures and degraded performance for certain services.

    Some users may experience intermittent login issues, API failures, slower-than-normal response times, and scan processing delays.

    Further updates will be provided as additional information becomes available.

    The ticket reference for this incident is IM-12868.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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