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Incident detail

AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869]

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Incident Notification

    Qualys Cloud Platform Operations is actively investigating an issue causing login failures for users with MFA enabled.

    Impact:

    Users with MFA enabled may be unable to log in to the Qualys AE platform.

    Further updates will be provided as more information becomes available.

    Incident Reference: IM-12869

  2. Investigating

    We are continuing to investigate this issue.

  3. Resolved

    This incident has been resolved.

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