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Incident detail

Outbound Call Failures

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Dear Valued Customer,

    We are currently experiencing a full outbound call outage. Our team is actively engaged and working to identify the root cause and restore service as quickly as possible.

    We will share our next update within 30 minutes, or sooner if there is a material change.

    For urgent concerns, please contact Plivo Support: https://support.plivo.com/hc/en-us

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.