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Outbound Call Failures for Specific 9180 Caller IDs

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Dear Valued Customer,

    We are observing outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally.

    We are working with out carrier partners to restore the service.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.