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Perplexity Website and API incident

This incident has been resolved.

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    A small percentage of our users may experience instability while using Perplexity Website and products. We're investigating the incident.

  2. Identified

    We’ve identified the root cause in the underlying AWS infrastructure. We’re actively working with the AWS team to mitigate the issue and fully restore the service.

  3. Resolved

    This incident has been resolved.

  4. Identified

    We are continuing to work on a fix for this incident.

  5. Resolved

    This incident has been resolved.

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