Outage alerts
CheckedEmail alerts are free for up to 5 providers, and Slack, Teams, Discord, and webhook delivery come with paid plans. Every alert is driven by the official status source OutageDeck reads for Perplexity, checked about every 10 minutes around the clock.
Why it matters
Perplexity was free of major outages 99.89% of observed time across 45 monitored days in the last 90 days, including 1h 5m of major outage and 1h 30m of partial or regional impact. The official feed logged 10 incident entries in that window. Those are exactly the changes subscribers hear about first.
On Thursday, September 10 around 21:00 UTC (2:00 PM Pacific), we will migrate our status page from Instatus to incident.io as part of consolidating our incident response tooling. The switch is a DNS change, so it may take some time to complete for everyone. ## What is and isn't c
This incident has been resolved.
Alerts can cover the whole platform or just the parts you depend on. Narrowing means you hear about incidents affecting that service, not every Perplexity status change.
New incident
A fresh incident appeared on the official feed and started within the last 24 hours. Historical backfills never alert.
Incident update
An open incident moved through its lifecycle (investigating → identified → monitoring …).
Incident resolved
An incident was resolved upstream, or disappeared from the provider's active feed.
Status change
The provider's overall status flipped (e.g., Operational → Partial outage).
Every delivery is claimed exactly once per event, retried once on failure, and recorded, so overlapping check runs can never double-notify you. Alerts are driven by the official status source OutageDeck reads for Perplexity: the status page OutageDeck reads for Perplexity remains the authoritative reference.
Everything on this page is also machine-readable, free, and account-less: subscribe to the Perplexity RSS feed, poll the JSON API, or embed the live Perplexity status badge in a README or dashboard.
FAQ
Short answers to what alert subscribers ask most.
OutageDeck checks the official status source it reads for Perplexity about every 10 minutes, around the clock. The first check that sees a new incident or a status change fires your alert immediately, so email, Slack, Teams, Discord, and webhook subscribers typically know within minutes of the official feed changing.
Yes. Every account includes free email alerts for up to 5 providers, no card required. Paid plans add Slack, Teams, Discord, and webhook delivery, more subscriptions, and higher API quotas.
New incidents on the official feed (when they started within the last 24 hours), incident lifecycle changes, resolutions, and provider-level status changes. A subscription can watch just Perplexity, and on a paid plan your whole stack or individual Perplexity services.
Yes. The Perplexity RSS feed, the public JSON API, and the embeddable status badge are free with no sign-up. Alerts exist so changes get pushed to you instead of you re-checking a page.
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.