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Incident detail

Elevated API errors and timeouts

Resolved incidentMinor3 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.

  2. Monitoring

    The issue causing elevated API errors and timeouts has been mitigated.

  3. Monitoring

    Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.

  4. Resolved

    The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.

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