Skip to content

Incident detail

Issue with usage based billing

This incident has been resolved.

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Perplexity breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Perplexity posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Computer is degraded. It is reporting insufficient credits wrongfully

  2. Monitoring

    Issue with usage based billing

  3. Monitoring

    We implemented a fix and are currently monitoring the result.

  4. Resolved

    This incident has been resolved.

Keep exploring

More from Perplexity

Neighboring incidents on Perplexity's timeline and the rest of their record on OutageDeck.