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Incident detail

Nextiva vFax Outbound/Inbound Issues

Resolved incidentMajor

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Timeline

Incident updates

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  1. Investigating

    We are currently investigating an issue affecting customers using a fax bridge that prevents faxes from being sent or received. Portal and Email remain unaffected at this time. The next update will be provided within the next 30 minutes.

  2. Monitoring

    A fix has been implemented, and we are now seeing faxes successfully sent and received from customers utilizing a fax bridge. We will monitor to ensure full resolution.

  3. Resolved

    This incident has been resolved.