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KnowBe4 Academy - Access Issues

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  1. Investigating

    We are investigating access issues with the KnowBe4 Academy. We will update this page when we have more information.

  2. Monitoring

    Access to the KnowBe4 Academy has been restored. We are monitoring to ensure there are no further issues.

  3. Resolved

    This incident has been resolved.

  4. Resolved

    On Wednesday, May 13, 2026, from approximately 18:00 until 18:45 (UTC), some users experienced issues with accessing the KnowBe4 Academy.

    This incident was caused by a service disruption with an external service provider. The provider restored service and the Academy returned to normal performance by 18:45 (UTC).

    No data loss occurred as a result of this issue.