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Incident detail

Vietnam - General service degradation

Resolved incidentMajor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We are currently experiencing general issues over the Vietnam data center. You may observe traffic processing delays or request rejections in the form of status code 5xx responses.

    The issue has been identified and we are working towards a resolution. We will keep you posted with further updates

  2. Identified

    We are continuing to work on a fix for this issue, further updates will follow.

  3. Identified

    We are continuously working on the issue, having Identified a problem with the Internet Service Provider on the region. We'll work to keep you posted.

  4. Identified

    We are continuously coordinating with the Internet Service Provider to resolve the issue. We will keep you updated on any progress.

  5. Resolved

    The issue has been successfully resolved and the service is once again operational.

    You might have experience delays in processing of the traffic. Some requests might have gotten 500 status.

    Start (UTC): 20 October 2026 12:02

    End (UTC): 21 October 2026 05:42

    Impact: Delays traffic processing, some requests reverted 500 status

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