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United States - Multiple Service Degradation

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We experienced a service degradation affecting SMS, MMS, Email, RCS, WhatsApp and Viber messaging in the United States data center. During the incident timeframe, client's may have observed delayed message processing across those services.

    Our dedicated engineering team is investigating the issue. We will keep you posted with further updates.

  2. Resolved

    The issue has been successfully resolved, and the service is once again fully operational.

    Start time (UTC): 20-10-2026 02:41

    End time (UTC): 20-10-2026 03:53

    Impact: The incident caused delays in inbound message processing.

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