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Incident detail

Smpp System down For Accounts Located In The Us Infrastructure.

Resolved incidentMajor2 affected services

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We would like to inform you that we are currently experiencing intermittent disruptions with the SMPP binds for accounts based in the US.

    Our team is working diligently with the responsible department to resolve the issue and restore full service as quickly as possible.

    Impact: Message submission and processing failures

  2. Investigating

    We are continuing to investigate this issue.

  3. Resolved

    The incident has been resolved.

    Start time (UTC): 19-10-2026 17:00

    End time (UTC): 20-10-2026 00:30

    Impact: Message submission and processing failures

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