Provider
InfobipIncident detail
EU Region-locked - Multiple Service Degradation
Resolved incidentMajor3 affected services
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Resolved
We experienced a service degradation affecting SMS, Email, RCS, Voice, WhatsApp, Moments and Viber messaging in the EU Region-locked data center. During the incident timeframe, client's may have observed failed or delayed message processing across those services.
Start (UTC): 19 October 2026 08:13
End (UTC): 19 October 2026 08:17
Impact: Message submission and processing failures
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