{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-20T03:51:35.159Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_3gxkmf623wfq",
    "slug": "infobip-smpp-system-down-for-accounts-located-in-the-us-infrastructure-2026-10-19",
    "title": "Smpp System down For Accounts Located In The Us Infrastructure.",
    "summary": "Smpp System down For Accounts Located In The Us Infrastructure.",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-19T23:02:38+00:00",
    "updatedAt": "2026-10-20T01:32:51.567+00:00",
    "resolvedAt": "2026-10-20T00:40:38+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-api",
        "name": "APIs"
      },
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-smpp-system-down-for-accounts-located-in-the-us-infrastructure-2026-10-19",
      "api": "/api/v1/incidents/infobip-smpp-system-down-for-accounts-located-in-the-us-infrastructure-2026-10-19",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-20T03:50:10.817+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_3gxkmf623wfq_cfh6w9803vb8",
        "status": "investigating",
        "body": "We would like to inform you that we are currently experiencing intermittent disruptions with the SMPP binds for accounts based in the US.\n\nOur team is working diligently with the responsible department to resolve the issue and restore full service as quickly as possible.\n\nImpact: Message submission and processing failures",
        "createdAt": "2026-10-19T23:02:38.507+00:00"
      },
      {
        "id": "update_statuspage_infobip_3gxkmf623wfq_37jfp9fn2tcv",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-10-20T00:13:24.561+00:00"
      },
      {
        "id": "update_statuspage_infobip_3gxkmf623wfq_p1qyt06cfrhz",
        "status": "resolved",
        "body": "The incident has been resolved.\n\nStart time (UTC): 19-10-2026 17:00\nEnd time (UTC): 20-10-2026 00:30\n\nImpact: Message submission and processing failures",
        "createdAt": "2026-10-20T00:40:38.321+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}