{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T21:28:35.786Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_48m3vs4bbz3g",
    "slug": "infobip-united-states-sms-mo-degradation-2026-10-20",
    "title": "United States - Multiple Service Degradation",
    "summary": "United States - Multiple Service Degradation",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-20T03:52:42+00:00",
    "updatedAt": "2026-10-20T06:53:08.022+00:00",
    "resolvedAt": "2026-10-20T04:09:01.424+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-united-states-sms-mo-degradation-2026-10-20",
      "api": "/api/v1/incidents/infobip-united-states-sms-mo-degradation-2026-10-20",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-21T21:20:12.061+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_48m3vs4bbz3g_h0z940c26rkn",
        "status": "investigating",
        "body": "We experienced a service degradation affecting SMS, MMS, Email, RCS, WhatsApp and Viber messaging in the United States data center. During the incident timeframe, client's may have observed delayed message processing across those services.\n\nOur dedicated engineering team is investigating the issue. We will keep you posted with further updates.",
        "createdAt": "2026-10-20T03:52:42.297+00:00"
      },
      {
        "id": "update_statuspage_infobip_48m3vs4bbz3g_xqwd91qz5pk7",
        "status": "resolved",
        "body": "The issue has been successfully resolved, and the service is once again fully operational.\n\nStart time (UTC): 20-10-2026 02:41\nEnd time (UTC): 20-10-2026 03:53\n\nImpact: The incident caused delays in inbound message processing.",
        "createdAt": "2026-10-20T04:09:01.424+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}