{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T21:29:01.942Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_0pz4171ndsk0",
    "slug": "infobip-vietnam-general-service-degradation-2026-10-20",
    "title": "Vietnam - General service degradation",
    "summary": "Vietnam - General service degradation",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-10-20T12:52:57.223+00:00",
    "updatedAt": "2026-10-21T06:42:12.26+00:00",
    "resolvedAt": "2026-10-21T06:42:12.237+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [
      {
        "slug": "infobip-api",
        "name": "APIs"
      },
      {
        "slug": "infobip-sms",
        "name": "SMS & RCS"
      }
    ],
    "links": {
      "html": "/incidents/infobip-vietnam-general-service-degradation-2026-10-20",
      "api": "/api/v1/incidents/infobip-vietnam-general-service-degradation-2026-10-20",
      "providerHtml": "/providers/infobip",
      "alerts": "https://outagedeck.com/account?stack=infobip&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-10-21T21:20:12.061+00:00",
      "stale": false,
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_0pz4171ndsk0_xnjg3ykcznyl",
        "status": "identified",
        "body": "We are currently experiencing general issues over the Vietnam data center. You may observe traffic processing delays or request rejections in the form of status code 5xx responses. \n\nThe issue has been identified and we are working towards a resolution. We will keep you posted with further updates",
        "createdAt": "2026-10-20T12:52:57.448+00:00"
      },
      {
        "id": "update_statuspage_infobip_0pz4171ndsk0_jhk053pkbcc4",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue, further updates will follow.",
        "createdAt": "2026-10-20T13:48:57.739+00:00"
      },
      {
        "id": "update_statuspage_infobip_0pz4171ndsk0_mfvf39gmtwyn",
        "status": "identified",
        "body": "We are continuously working on the issue, having Identified a problem with the Internet Service Provider on the region. We'll work to keep you posted.",
        "createdAt": "2026-10-20T19:54:25.292+00:00"
      },
      {
        "id": "update_statuspage_infobip_0pz4171ndsk0_3jq411qqs9sl",
        "status": "identified",
        "body": "We are continuously coordinating with the Internet Service Provider to resolve the issue. We will keep you updated on any progress.",
        "createdAt": "2026-10-21T03:02:57.3+00:00"
      },
      {
        "id": "update_statuspage_infobip_0pz4171ndsk0_hglwc0sb4h0j",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\nYou might have experience delays in processing of the traffic. Some requests might have gotten 500 status.\n\nStart (UTC): 20 October 2026 12:02\nEnd (UTC):  21 October 2026 05:42\nImpact: Delays traffic processing, some requests reverted 500 status",
        "createdAt": "2026-10-21T06:42:12.237+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}