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Multiple locations - 2FA Authentication Degradation

Resolved incidentMajor

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Timeline

Incident updates

Every update Infobip posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently experiencing issues with 2FA Authentication service over multiple data centers. The issue is currently being investigated and more information will follow in the next update.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Resolved

    The issue has been successfully resolved and the service is once again operational.

    During the incident, users may have experienced failed login attempts after entering the 2FA verification code.

    Start (UTC): 14 April 2026 05:21

    End (UTC): 14 April 2026 08:03

    Impact: Users were unable to use 2FA Authentication

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