{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:10:02.051Z"
  },
  "data": {
    "id": "incident_statuspage_infobip_5cndvcm4hf21",
    "slug": "infobip-multiple-locations-2fa-authentication-degradation-2026-04-14",
    "title": "Multiple locations  - 2FA Authentication Degradation",
    "summary": "Multiple locations  - 2FA Authentication Degradation",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-04-14T07:58:41+00:00",
    "updatedAt": "2026-04-14T09:12:39.42+00:00",
    "resolvedAt": "2026-04-14T08:51:29+00:00",
    "provider": {
      "slug": "infobip",
      "name": "Infobip"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/infobip-multiple-locations-2fa-authentication-degradation-2026-04-14",
      "api": "/api/v1/incidents/infobip-multiple-locations-2fa-authentication-degradation-2026-04-14",
      "providerHtml": "/providers/infobip"
    },
    "impactSummary": "Infobip reported a major event for the affected tracked services.",
    "source": {
      "id": "source_infobip_status",
      "kind": "official_api",
      "name": "Infobip Status",
      "checkedAt": "2026-07-20T13:05:03.054+00:00",
      "officialUrl": "https://status.infobip.com",
      "statusPageUrl": "https://status.infobip.com"
    },
    "updates": [
      {
        "id": "update_statuspage_infobip_5cndvcm4hf21_y148bjzp932f",
        "status": "investigating",
        "body": "We are currently experiencing issues with 2FA Authentication service over multiple data centers. The issue is currently being investigated and more information will follow in the next update.",
        "createdAt": "2026-04-14T07:58:02.632+00:00"
      },
      {
        "id": "update_statuspage_infobip_5cndvcm4hf21_gvlmzh1xmrwh",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-04-14T07:58:41.146+00:00"
      },
      {
        "id": "update_statuspage_infobip_5cndvcm4hf21_lw044tyn2yt5",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-04-14T08:01:01.386+00:00"
      },
      {
        "id": "update_statuspage_infobip_5cndvcm4hf21_c0myvr5qfhhs",
        "status": "resolved",
        "body": "The issue has been successfully resolved and the service is once again operational.\nDuring the incident, users may have experienced failed login attempts after entering the 2FA verification code.\n\nStart (UTC): 14 April 2026 05:21 \nEnd (UTC): 14 April 2026 08:03 \nImpact: Users were unable to use 2FA Authentication",
        "createdAt": "2026-04-14T08:51:29.898+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}