Provider
GorgiasIncident detail
No live updates on some Helpdesks hosted in Europe
Resolved incidentMajor
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Timeline
Incident updates
Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating this issue.
Resolved
We experienced an issue affecting some Europe-hosted Helpdesks that prevented live updates from appearing in the interface. No data was lost, as the problem only impacted UI refresh.
This incident has now been resolved. We’re sorry for the inconvenience.
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