Provider
GorgiasIncident detail
No live updates on some Helpdesks hosted in Europe
Resolved incidentMajor
Timeline window
to
Get alerted the next time Gorgias breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are currently investigating this issue.
Resolved
We experienced an issue affecting some Europe-hosted Helpdesks that prevented live updates from appearing in the interface. No data was lost, as the problem only impacted UI refresh.
This incident has now been resolved. We’re sorry for the inconvenience.
Keep exploring
More from Gorgias
Neighboring incidents on Gorgias's timeline and the rest of their record on OutageDeck.