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Incident detail

Signalling degradation

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue causing signalling degradation. As a result, some devices may require multiple attempts to successfully connect to the network.

    Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as more information becomes available.

  2. Identified

    The issue has been identified and began at approximately 09:05 UTC. We are currently applying a fix to resolve the signalling degradation.

    Our team is actively working on mitigation, and we will continue to provide updates as progress is made.

  3. Monitoring

    The fix has been successfully applied, and the service is now restored and operating normally. Engineering teams are continuing to monitor the situation closely to ensure stability.

    We will provide further updates if any additional issues are observed.

  4. Resolved

    The issue has been fully resolved, and all services are operating normally.

    If you continue to experience any issues, please reach out to support.